Okay so I need help.
S and I were able to text normally through Verizon while he is deployed because we have the More Everything Plan. It allows free texting to where he is located overseas.
We got a THREE THOUSAND DOLLAR BILL, because his phone’s wifi connector broke, and we didn’t realize that was how we were texting free. He never drops his phone. Because they had to send the phone to me, then I had to send it to him, there were a few weeks between when it broke and when the new one came.
He called and they said theres nothing they can do. I think thats bullshit. This was the second month of us texting, and the first month we only had a 20$ extra charge, which is why we continued it.
Has anyone had this happen before?? I’m planning on calling tomorrow, and want to know what to expect. There is no way we can afford three THOUSAND dollars.